Trust is part of what you're building.
Your website, your member records and the way you handle people's information all say something to the people you exist to serve.
Websites for nonprofits, alumni groups and booster clubs
Your website should be somebody else's job.
We rebuild it, move everything across, and then keep it running for a flat monthly fee. Here's what that actually means for your board.
Annual benefit dinner
Saturday 2 April · Riverside Hall
APR
02 Table of eight $680
02 Table of eight $680
APR
02 Single seat $85
02 Single seat $85
Spring appeal
Ends 30 April
$34,200 raisedof $50,000
$25$50$100Other
Give this every month
✓Add $1.50 so we receive the full $50
Donate $51.50
Member since 2019
The Alvarez household
Family membership · renews 1 Sep
Renée AlvarezActive
Daniel AlvarezActive
Member price applied at checkout
01 / Nothing to run
No website to maintain
Everyone else sells you software and then teaches you to operate it. You ask, we do the work, and we tell you when it's live.
02 / One place, not four
Your whole operation, together
The donate button, the volunteer form, the gala tickets and your foundation's separate site stop being four bills and four logins.
03 / Yours, not ours
Every account in your name
Stripe, the domain and the donor list belong to your organization. Stop paying us and the donations still arrive.
Alumni societies, booster clubs and family foundations.
Flat monthly fee, never a percentage of what you raise.
Built around community
Alumni societies
Booster clubs and sports
STEM and education
Family foundations
Professional associations
Black community organizations
Volunteer-led nonprofits
Sound familiar
Nothing here is broken. One person is just holding it together.
Most groups we talk to are running five different tools. Each one made sense on the day somebody picked it.
What that usually adds up to
6logins
5separate bills
2websites
1person who knows how any of it works
- 01Your donate button opens PayPal, and the receipt that comes back doesn't look like it came from you. So there's no record of who gave, or when.
- 02Volunteers sign up on a Google Form somebody built a few years ago. The list lives in a spreadsheet nobody really owns.
- 03The foundation has a second website, with a second bill. Two of everything, slowly drifting apart.
- 04People leave your site to register for your own event. Your branding stops at the door.
- 05Members log in somewhere completely separate. Two lists that never quite match.
- 06Every small change waits for whoever built the site. Weeks, sometimes, for one paragraph.
You already need a developer for anything that matters on your website. We built the service around that, instead of pretending somebody on your staff is going to learn the software.
The larger job
Your mission is connected. Your systems should be too.
CauseOps is a managed operations partner for nonprofits.The website is where most organizations start with us, and it's rarely where the work stops. We learn how yours actually runs, and then we take the technology off your plate for as long as you want us there.
01
We learn the real work
Community, programs, fundraising, volunteers, members, and the people quietly holding it together.
02
We build what's missing
The platform we already have where it fits. Something built for you where it doesn't.
03
We stay after launch
We run it and keep improving it. You don't inherit another tool to manage.
What you get
One site instead of three.
It's one website, one database, one design. There's no separate donation tool and no separate members area.
The site itself
Your website
Designed for your organization, not picked off a list of themes. It works properly on a phone and it's built so people can find you.
Riverside Trust
HomeEventsGiveMembers
Forty years on the river.
We keep six miles of shoreline open to everyone.
DonateWhat's on
1,240members
6 miof shoreline
1984founded
Events
Volunteer
News
Events
Tickets and the door
Event pages, sign-ups, paid tickets, capacity limits and reminders. At the door your volunteers check people in by scanning from a phone, and it keeps working when the venue has no signal.
Annual benefit dinner
Saturday 2 April · 6:30pm · Riverside Hall
Table of eight
Seats 8 · wine included
$680
−1+
Single seat
12 of 90 left
$85
−0+
Sponsor a table
Named in the program
$1,500
−0+
Raffle book
10 tickets
$20
−0+
Student seat
Join the waiting list
Sold out
Total
$680.00
Checkout
Donations
Giving
One-off gifts and monthly giving, campaign pages with a running total, and receipts that look like yours.
Spring appealLive
$34,200of $50,000
218 donors12 days left
$25$50$100
Other
✓Add $1.50 so we receive the full $50
Donate $51.50
Memberships
Members
Plans, households, renewals and pages only members can see. Member pricing applies on its own.
The Alvarez household
Member since 2019
Renée AlvarezACTIVE
Daniel AlvarezACTIVE
✓Member price applied at checkout
Forms
Everything people fill in
Volunteer sign-ups, scholarship applications, program forms. Whatever fields you need. This is the thing that replaces the Google Forms.
Volunteer sign-upPublished
First nameRenée
Last nameAlvarez
Which shift can you take?
Saturday morning▾
T-shirt sizeChoose one
▾
PhoneOptional
✓Keep me on the volunteer list
Sign me up
News and search
The parts people look for
Articles, annual reports and photo galleries, plus the behind-the-scenes bits that keep you turning up in search results.
annual report
2025 annual report
Finance · 12 pages
Scholarship winners announced
News · 4 min read
Shoreline cleanup gallery
Gallery · 24 photos
Different missions, familiar pressure
Built for organizations doing more than their systems can see.
The details change by community. The pattern doesn't. Not enough hours, money to raise, relationships that matter, and the work spread across too many places.
Fundraising can't live in one parent's inbox.
Sponsors, memberships, events and volunteers have to survive the committee changing every season.
Programs need a path from interest to impact.
An application, a place on the program, who turned up and what came of it should be one story instead of four spreadsheets.
Credibility has to go further than a donate button.
Campaigns, scholarships and reporting can stay joined up to the operating organization without the boundaries between them getting blurry.
A membership is a relationship.
Events, chapters and giving should all remind someone why they joined. The renewal notice shouldn't be the only time they hear from you.
Start with the pressure you actually feel.
You don't have to take all of it at once. We add to it as the work grows and as you decide you want us doing more.
How the work happens
Built like a platform. Delivered like a service.
You write us a sentence. We do everything after that. There's no editor to learn because there isn't an editor.
Put the volunteer day up
Add the scholarship application
Start a campaign page for the appeal
Change what members have to fill in
Make a page for the gala
Make that field required
Add the new program
Publish the annual report
Not sure what to ask for? Tell us what's taking too long, or what your board wishes worked better. Turning that into the right thing to build is our job.
- You ask, by email or from your own admin. Plain English is fine.
- We read it and come back to you if anything's unclear.
- We design it or set it up, properly, inside your own design.
- We test it on a copy of the site first. Payments, forms, links, every time.
- We put it live and send you a note saying it's done.
- We keep the whole thing running. That's the part you never see.
Your side of it
There are two or three things only you can do.
We run the website, so there's nothing to build and nothing to maintain. But some things happen in your building, on your night, and nobody can do those from an office. You get simple tools for exactly those moments, and nothing else to log into.
7:41
‹
Door check-inAnnual benefit dinner
✓
Renée AlvarezTable 4 · admitted 7:41pm
Daniel Alvarez · already in
128 of 214 checked inOffline
At the door
Point a phone at the ticket. It says who they are and warns you if the code has already been used. It keeps working when the hall has no signal and catches up later.
2:15
‹
Contacts1,240 people
alv
RA
Renée AlvarezMember since 2019
APR 02Table of eight
$680
MAR 18Monthly gift
$50
FEB 18Monthly gift
$50
JAN 09Renewed membership
$120
NOV 24Volunteer sign-up
—
OCT 05Shoreline cleanup
—
Export this list
Looking someone up
One search box. Everything a person has ever given, booked or signed up for, on one page. Pull any list out as a spreadsheet when the board asks.
9:04
‹
Take a paymentGala desk
Amount$250.00
Cheque #1184 · Renée Alvarez
CashCheckCard
123
456
789
.0⌫
Record payment
Money that arrives in person
Somebody hands you a cheque at the gala. Put it in and it lands in the same totals as everything else, so your numbers still add up on Monday.
An honest comparison
Buying software doesn't get the work done.
Every nonprofit platform sells you an editor and then calls the training a benefit. The training is the work. It didn't go anywhere. It just landed on your desk.
| Buying softwareA login, and a manual to go with it. | Working with usA team that does the work. | |
|---|---|---|
| Who does the work Every platform quietly makes this your job. | Your team runs the platform | We run the platform |
| Staff have to be trained on a dashboard | You send a sentence | |
| Support answers questions about the tool | Developers do the actual work | |
| What you end up with Templates have edges. Yours shouldn't. | You pick from standard templates | Your site gets designed and built by hand |
| Custom fields stop where the tool stops | Forms get built around how you work | |
| Website here, donation software over there | One site | |
| Who's actually in charge This is the one that matters if you ever leave. | The platform controls the accounts | Every account is in your name |
| You install the updates | Updates happen without you noticing | |
| What it adds up to | About the same monthly price, and then your staff's time on top. | About the same monthly price. That's the whole of it. |
The part nobody else mentions
We run it. You own it.
Every account below gets set up in your organization's name and billed to your organization. We get developer access and that's all.
Your domain
Hosting account
The database
Your Stripe account
Email account
Analytics
Everything you've written
Donation records
Member records
Event sign-ups
The code itself
Backups
People ask what happens if they stop paying us. The honest answer is that your site keeps taking donations and selling tickets, because it's running on accounts you already own. The support stops. Nothing else does.
And if you want to work with somebody else one day, there's nothing to ask us for. Another developer can pick it up without talking to us first. We'd rather be easy to leave than hard to leave.
Moving over
Leaving WordPress without losing what you've built.
Old links keep working. If somebody bookmarked a page in 2019, or finds you through Google, they still land where they meant to.
/2019/06/annual-gala-recapgoes to/news/annual-gala-recap
/donate.phpgoes to/give
/events/?id=44goes to/events/spring-volunteer-day
What comes across
- Your pages
- Blog posts
- News and articles
- Events
- Photos and files
- Categories and tags
- Who wrote each post
- Your forms, and where the answers go
- Your mailing list
- Donation history, where we can get it
- Member records, where we can get them
- Staff accounts
- Page titles and descriptions
- Every old link you've ever shared
- Analytics history
- Domain settings
Send us the address and we'll tell you what moves cleanly and what needs a decision, before you commit to anything.
Ask for a migration reviewWork
What this looks like.
Four organizations we have been through in detail. We haven't named them and we haven't made up any numbers. The list inside each card is what that one runs today.
An alumni societyHealth professions, a few thousand graduates
WordPressRunning today
Donation processorSeparate member login
Events calendarPartner fundraising portal
A graduate can give monthly, sit on the member roll and turn up to the reunion, and no two of those three know about each other.
One record per graduate. The gift, the membership and the event
they attended all hang off the same person.
A booster clubOne high school, founded last year
WordPressRunning today
Membership signupTryout form
Event calendarPhoto gallery
The tryout form takes the answers but not the money, so a parent volunteer spends the week chasing forty families by text.
Sign up, pay and land on the roster in one step. The gallery stays
the most-visited page on the site, and stays easy to add to.
A STEAM education nonprofitPrograms running inside schools
WordPressRunning today
PayPal buttonExternal enrolment system
Survey toolNewsletter tool
A family gets sent to a different website to enrol, where the logo changes and the questions are somebody else's.
Enrolment on your own pages, with your questions, and the answers
kept next to the family that gave them.
A foundation armSame organization, second website
WordPress × 2Running today
PayPal buttonGoogle Forms for volunteers
Second domainPartner logos
Two bills, two content updates and two designs that have been quietly drifting apart since the day the second one went up.
One system. Keep both addresses if the board wants them, but
update once and pay once.
Things we get asked for most
A nonprofit homepage
Your events and a way to give, both visible before anyone scrolls.
A donation campaign
Running total, suggested amounts, a monthly option, gifts in memory.
Event sign-up
Ticket types, capacity, and a confirmation with a code to scan.
Joining as a member
Pick a plan, add the household, renew, reach the members-only pages.
An application form
Questions that branch, file uploads, and a queue to review them.
None of these quite you?
Start a conversation
Send us your address. We'll write the same four lines about your site and tell you what we'd do differently.
Pricing
You're paying for the work, not for plugins.
One monthly fee covers hosting, security, maintenance and a steady flow of changes. You're not buying a licence for software you then have to run yourself.
Foundation
Starting at
$149
a month
For organizations that need dependable technical oversight and occasional help keeping their website and operations current.
Includes up to 1 hour of routine changes and support each month.
Nothing complicated to manage
See what's included
Growth
Starting at
$199
a month
For active organizations with regular campaigns, events, forms and operational updates throughout the year.
Includes up to 2 hours of routine changes and support each month.
Send the request, we handle the work
See what's included
Community
Starting at
$299
a month
For organizations with frequent activity, multiple programs or ongoing member and community needs requiring closer support.
Includes up to 3 hours of routine changes and support each month.
A team that stays involved
See what's included
All plans provide ongoing technical stewardship and access to the same core nonprofit capabilities. The difference is the amount of routine work and support reserved for your organization each month, not which features you are allowed to use.
Included time applies to routine updates and support during the billing month and does not roll over. Additional work is always discussed and approved before it is billed. New functionality, major redesigns, AI, automation and custom engineering are scoped separately.
Moving an existing site
From $2,500
Usually a WordPress site with a few years of content behind it.
Starting from scratch
From $3,500
A new site, designed and built for you.
What moves the price
- 01How big the site is
- 02How much there is to move across
- 03What you need for donations and memberships
- 04Anything it has to talk to
- 05How often things change
What we won't promise
We won't promise unlimited development. The monthly fee covers a normal amount of changes. If something is big enough to be quoted on its own, we'll say so before we start rather than after.
Anyone promising unlimited is either charging four times this or planning to let you down.
You'll get the quote in writing, and the monthly fee doesn't change because you asked for something.
Getting there
From what you've got now to something looked after.
6 to 10 weeksfrom the first call to the day it goes live. Most of that is our time, not yours.
01
Review
Week 1
We go through the site you have now and what it's costing you.
02
Plan
Week 2
We agree the structure and what has to work on day one.
03
Build
Weeks 3–6
We design and build the site and everything sitting behind your forms.
04
Move
Weeks 6–8
Your content and records come across, with redirects for the old links.
05
Launch
Week 8
We test payments, forms and links before anything switches over.
06
Run it
From then on
It stays ours to look after, for as long as you want it looked after.
What you have to doEverything else is on us.
01An hour on a call
02Answer a few questions
03Nothing
04Send us your logins
05A look through, then say go
06You ask, we change it
When the work needs more
AI and custom engineering, when there's a real problem for it to solve.
A chatbot on its own doesn't do much. When one genuinely helps, we connect it to the material you've approved and to whatever happens next, so the conversation ends somewhere useful.
None of this is required. Start with the website and the running you need now. Add the rest if a clear reason for it turns up.
For your community
Answers that lead somewhere.
An assistant that draws only on what you've approved can help a visitor work out whether they're eligible, find a program, sign up for an event or reach a person. It won't invent an answer.
- Only the sources you approve
- Other languages where that matters
- Hands over to a person when it should
For your team
The answer somebody already wrote down.
Staff and volunteers get a private way to find policies, program rules and past decisions across material your organization already owns.
- Each person sees only what they're allowed to
- New people get up to speed faster
- Every answer links to where it came from
Across the operation
Work that doesn't stop at the form.
Connect the form to what happens after it, so an enquiry or an application doesn't sit in somebody's inbox waiting to be noticed.
- Route enquiries and applications
- Chase the ones left half-finished
- Join up email, donations and your records
How we work on it
We stay in the room.
We learn the actual process alongside your team and build the smallest thing that helps. Then we stay responsible for running it.
- We work the problem out with you
- Custom integrations and internal tools
- Training, and the improvements after
A person stays accountable
AI helps with decisions and service. It doesn't remove the people answerable for
them.
Your data stays yours
Sources, accounts, permissions and records stay under your control.
Only where it earns its place
Plenty of problems are better solved with ordinary software. We'll tell you when
yours is one of them.
Questions
Things people ask before they start.
If something isn't here, just ask us.
What this actually is
Is this a website builder?
No. There's no builder and no library of themes to pick from. We design and build each site by hand, then we look after it for you.
What does a managed operations partner actually mean?
It means we do the work rather than hand you software and leave you to it. You tell us what needs to happen, we build it and run it, and you don't end up with another system to operate. Most organizations come to us for a website and find the useful part is everything after that.
Do we get a dashboard to log into?
You get a simple place to see what's going on and to send us things. You won't be asked to operate complicated software. That's our job.
Can you design pages the way we want them?
Yes, and that's really the point. Pages get designed and built by hand rather than assembled out of blocks, so your site doesn't end up looking like everyone else's.
Can we start with something small?
Yes. Plenty of groups begin with a straightforward site and add events, donations or memberships later, once they can see what they actually need.
Moving what you have
Can you move our WordPress site?
Yes. Pages, posts, photos, categories and your existing links, with redirects so search results and old bookmarks keep working.
Can you bring our members across?
Usually, though it depends on what your current system will let you export. We check that during the review rather than promising it now.
What about our monthly donors?
Monthly gifts already in your Stripe account carry across untouched. If they're held somewhere else, donors normally have to set them up again, and we'll help you plan how to ask.
Will the site be down while you switch over?
No. The new site gets built and checked on a separate address first, and you sign it off before anything changes. The switch itself is a domain setting, and it can be put back the same way if something looks wrong.
How long does moving take?
Most migrations run four to eight weeks. It depends on how much content there is and how quickly we get answers on the parts only you can decide.
Running it day to day
How quickly do changes get made?
Ordinary content changes are usually the same day or the next working day. Anything bigger gets scoped and scheduled with you first.
What counts as an ordinary change, and what gets quoted?
Text, images, events, articles, form fields, navigation and a standard landing page are all included. A full redesign, a new module, or a connection to an outside system gets quoted before we start, so nothing turns up on an invoice you weren't expecting.
Can every form have different questions?
Yes. Each one gets built around your process instead of being squeezed into a template.
Can a field be required, or optional?
Yes, field by field, and you can change your mind later by asking.
What if something breaks on a Saturday night?
Anything that takes the site down or stops money coming in is urgent and gets picked up in hours, not on Monday morning. Smaller things wait for a working day.
AI and custom work
Do we have to use any of the AI features?
No. Most of what we do involves none of it. It comes up when there's a specific problem worth solving that way, and we'll say so when there isn't.
Where does an assistant get its answers?
Only from material you've approved. Every answer shows where it came from, and it says it doesn't know rather than making something up.
Could it make decisions about people?
No. Eligibility, money, safeguarding and anything touching someone's personal situation stays with a person. AI can prepare the work. It doesn't sign it off.
Is our information used to train anything?
No. Your material answers your questions and stays in your own accounts, under your own permissions. It isn't pooled with other organizations and it isn't used to train a public model.
What if we need something the platform doesn't do?
Then we build it. Custom workflows, internal tools and connections to systems you already use are part of what we do, quoted separately from the monthly fee. If something you already use works well, we'd rather connect to it than replace it.
Money and commitment
What's in the monthly fee?
Hosting, monitoring, security and software updates, support, and the ongoing content and setup changes you send us at a normal working volume.
Are hosting costs included?
Normal usage on your own accounts is covered. If your traffic or storage grows past the included tiers, those costs get passed to you at cost with no markup.
What happens if our usage grows?
We tell you before it turns into a bill, and we suggest the smallest change that fixes it.
Can we keep using Stripe?
Yes, and it stays your Stripe account. Money reaches your bank exactly the way it does now.
What happens if we stop paying?
Your website keeps running. The site, the donations and the events live on accounts in your organization's name, so nothing gets switched off and nothing gets held back. What stops is us: the support, the updates and the changes you send. There's no long contract to get out of first.
The honest answers
Who owns the website and the data?
You do. The domain, the hosting, the database, the payment account and everything inside them are in your organization's name.
Can we move to a different developer?
Yes. The code and the accounts are already yours, so somebody else can pick it up without involving us.
Do you handle accessibility?
We build to WCAG 2.2 AA and test for it. It's part of the build, not something we charge extra for.
Can you guarantee we'll rank on Google?
No, and nobody honestly can. What we can do is handle the technical side and the content structure that make good ranking possible.
Can you promise this will raise more money?
No. We can make giving easier, make the ask clearer and stop people dropping out halfway. Whether more money comes in depends on your work and your community, and anyone promising otherwise is selling something.
Can you advise us on tax or legal questions?
No. We build the systems. Questions about receipts, what's deductible and what you have to comply with belong with your accountant or your lawyer.
Less time on the website. More time on the work.
Tell us what you've got right now. The site, how you take donations, your events, your members. We'll come back with a plan and a real number. If the problem is bigger than the website, say that too. You don't need to arrive with a spec.
The domain, the data and the payment account stay in your name from the first
day, and there's no contract to get out of later.
What happens after you get in touch
01A call, about half an hour
You show us what you have now. Nothing to prepare.
02A written plan, with a real number
What we'd do, in what order, and what it costs. Yours to keep.
03You decide, in your own time
Take it to your board, or to another agency to compare.
None of it costs anything, and there's nothing to sign
before you see the plan.